PassportCard International Health Insurance offers health insurance solutions for expats and digital nomads. The company provides comprehensive health insurance with 24/7 customer care and telemedicine services, including medical repatriation. Customers can consult with a medical team, including German doctors, without leaving their home. PassportCard eliminates the need for out-of-pocket payments and paperwork by offering real-time payment for medical treatments using a PassportCard, which functions like a debit card. It is not applicable in the US.
The company offers a range of insurance products that vary in coverage levels in partnership with Allianz, including Premium, Comfort, and Compact plans. Their plans cover hospitalization and medical-travel emergencies abroad, with benefits like the PassportCard for payments outside the US.
PassportCard has a significant focus on customer service, boasting a high customer satisfaction rate and quick response times. Customers can contact their support team via WhatsApp, phone, email, or Facebook Messenger. The PassportCard Assist mobile app enhances service accessibility.
PassportCard provides additional benefits such as a 10% lifetime discount on international health insurance for new joiners from January 1st (with certain country exclusions and subject to medical assessment) and a flight delay benefit offering free lounge access.
The company's operations span multiple countries, including Israel, Australia, Germany, and Cyprus, with support in multiple languages like English, Spanish, and German. PassportCard is a part of the White Mountains and Davidshield group.