Woki is a company that provides a comprehensive human response service for businesses, offering a range of services that extend well beyond traditional customer support. The company specializes in providing a full human backup for businesses, delivering personal, professional, and precise services at a level that may surpass expectations. Woki's main services include human telephone response, personal secretarial services, digital sales, and dedicated external call centers. They aim to reduce business owners' workload by bringing in more customers, helping businesses become more efficient, and allowing owners to focus on the essential aspects of developing their business.
Woki's approach combines advanced technology with quality human capital, enabling them to offer services that feel like an in-house team is handling the calls. The company prides itself on quick response times, claiming that their speed in answering calls results in at least a 20% increase in client inquiries compared to similar services. Woki's dynamic management system allows for flexibility and constant improvement based on client feedback.
The company offers a variety of solutions, including outsourced office services, personal secretarial services that are available remotely, full or partial operation of customer service centers with dedicated representatives, and automatic digital sales systems. Woki also provides chat services for websites, external telemarketing services, and external telemitting services, among others.
Woki's mission is to provide enjoyable and efficient human response services that not only help with immediate customer interaction but also contribute to the growth and profitability of the client's business. They emphasize the importance of personalized service and technological superiority in achieving these goals. Their services are available 24/7, and they pride themselves on immediate follow-up with any inquiries or contacts.